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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,437 reviews
  • Rated 5 out of 5 stars

    Android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and would highly recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan available in the market. But looks little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is such a great appliances insurance, they got you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help very good don't think that is not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I would recommend if you want to insure your best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek for.my s21. Lets hope not to use the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the 2 years.. customer srrvice is great.. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAlexander

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cynthia and Jennifer made sure I was protected on my new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use it yet. hope no. but 250 for a new one if you the screen gs9+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to know I have back up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to know they are there if I need them with anything regaurding my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    game looks so life like. Kind of reminds me of a Zelda like game with real people

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in this moment........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase "Geek Squad" protection for most of my devices to protect the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't called yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a reason to calls yet but once I do I will report back here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The items work great and the staff was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used service yet. But will in the future...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am glad i did the protection because it gives me some kind of peace

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had insurance during the beginning of the pandemic. I called a day before my insurance expired to fix my phone. They said I could go anytime after the stores reopened. I called in April. I went in July. Not working and all is hard to save for stuff. Anyhow, I went from one store to another. No help. Called, got transferred, got hung up on, got attitude. Emailed. 5x. Still no help. I was going to give the phone to my daughter but wasn't able to since I was unable to fix it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.