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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11037 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,037 reviews
  • Rated 5 out of 5 stars

    What a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is definitely worth the amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to have the replacement "warranty" with best buy because you no need to call any company, the fixed in the store and if the problem is seriously the replace with another product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for the family to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the feedback! If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan replaced the product when had issues. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a new printer, this lets us rest easy knowing we have a protection plan in place. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer died within the Protection period. They gave me a new one at not cost. Purchased another Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had switch ninja blender with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother ninja stop working out nowhere and went back they had no problem to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service that beatbuy offer. great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind. Get it now, so you don't have to worry later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prompt service, helpful and understanding, I'm so thankful for your help, sometimes I need help getting into my computer and such

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with my laptop. I believe this is a great product because it keeps my laptop safe. If anything happens to my laptop, they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know that if I have a problem with my purchase that the Geek Squad will help me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about every 2 years I have to buy a new printer. They break so fast now. Hopefully this relatively inexpensive insurance is worth it. I think so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I never have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have, especially for the price I paid for my new brother printer. If anything goes wrong, I know that the Geek Squad will repair or replace it. I never have had to go out of my way to fight Best Buy to honor their warranty. I think they are some of the best in warranties, at least in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

    I would recommend this to a friend