Customer Ratings & Reviews

This product is amazing! I have been shopping at Best Buy over 15 years and I absolutely love the store for all my electronic and music and video needs. I value this establishment very much.

Never had the chance to use it. When I did they were no longer working on computers in the store. I could not be w/o my computer for the length of time they would have it. I had & have been working on Insurance miscellaneous claims from Hurricane Micheal 10-10-2018.

Awesome!!! It good and great at the same time Geek squad helps you get everything ordered in order in my office

We decided to give this service a try and we are glad we bought it. The computer we bought with the plan started having problems right away. I had to take it in several times, but the problem could not be fixed. Finally they offered me a new computer. We have take our other computers, laptops, tablets in for tune-up. Never were we charged for any of these.

I always purchase the service plan when I buy a printer. I have gone through quite a few printers over the last 5-6 years because I do a lot of printing and it has saved me quite a bit of money. When I do have to replace one I have never had a problem using this plan.

Last time I bought a laptop my dog cracked the screen and I can basically buy a new screen or use it for my desktop. So I needed another laptop for when I travel or use it in the bedroom. This time I got the Product Replacement and glad I did. My new Dell screen got cracked (really junk screen) so my opinion of Dell has changed from good to awful again. It's being replaced as I type but at least I'm not out of pocket. Buyer Beware.

Bought the plan for my HP printer and glad I did. Printer went out after a few months...no issues with the new model so far.. Best buy staff replaced for new model with no complains or questions. Plan is high priced for some items like TV's and laptops but well priced for other items like this.

Hopefully, I won’t have to use this, but if something goes wrong, I feel good about this back up service.

On my 3rd printer in 6 years. Tired of having to buy a new one because something on it failed. Spend extra to get the protection plan where if something happens within 4 years, it'll be fixed or replaced.

For the price of the warrenty it isn't worth mot getting it. One less thing to worry about. Also one of the best priced warrentys available

I purchased this but have not needed to use . Hoping that I don't have to in the future but if I do at least I'm protected.

Really, let's be honest; you would be foolish to purchase a product with this protection plan and not get the plan. The complete coverage of these plans almost assures that your product, for the specified time period, will be protected. Who doesn't want that peace of mind? Who really wants to try to get the manufacturer to own up to making a product that failed? (and wait for the process to go through if they actually do!)

I like this service because if your product cannot be repaired by the technicians you can get a replacemet

Warranty Best in the game Love my printer always running to help you with any of your returns

You need this ! It's highly recommended. For 10 buks you will cover things such as headset, ps controller etc. Trust me, those thing break easily. Not because they have poor quality, but it's because kid is a kid. Best buy would process your return with NO HASSLE! I ve done it bunch of time.

We have thousands of pages of old family documents to scan. With the old paper comes dust & flakes of paper. Our machine is very easy to clean, which is done quite often, so when this four year warranty was offered we took it. It gave me a piece of mind to know we are covered for our investment of our machine!

This is a great deal on printers. It's not worth replacing the ink so u just buy new printers for a few bucks i can just get a new printer in a few years.

Got this on a Microsoft Ergonomic keyboard.. pretty much the only keyboard that is comfortable for my wife to use, but it seemed like we were always replacing them sooner rather than later. When this last one had some kind of issue with the membrane causing all kinds of multi keypresses, they replaced it quickly and without hassle.

Good warranty will always buy with Best Buy ! They hold up there warranties !

Thanks for the help and support with this. Always reliable with Best Buy, haven’t steered my wrong in all the years I’ve shopped there.