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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11099 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 11,099 reviews
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2Yr Contract to protect an item I purchased for a client. So far the unit has performed flawlessly. NO issues to report. However; I know that Geek Squad will stand behind the 2Yr Service Contract should the need arise. Thank you, Best Buy, and Geek Squad for being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is the Best Buy black tie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty is surely the best around. It may cost a little more than some and more period than others. But it also covers the Best in the business. Best Buy should give us stock for over many many many years all electronics we have bought if worthy one to buy as such a stereo is alsways from here and always have gotten the black tie ins. It's the best hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have and a great value as we know anything can happen as un foreseen things happen. It is a comfort to know that you have reliable protection in place. Gives you a level of peace of mind. Without it , it can be very costly the repair bills and or replacement costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product replacement plans are worth purchasing. I've ran into issues with products in the past, and they've always came through and either fixed the issue or replaced the items without giving me a hard time, which I really appreciate. And they always help out with any questions you have as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection program ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad because they are able to come and look at your items if there’s a problem with any of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would encourage anyone spending over $50 on a product to by the Geek Squad protect. The cost is based on product value. I have Geek Squad protection for a variety of devices and it's a life saver. Easiest warranty program I've ever used. If you buy a computer from Best Buy, get Geek Squad Protection. You can take you computer in for anything from needing software updates to major damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If possible I always purchase Geek Squad Replacement insurance with all my Best Buy purchases. Although I have fortunately never had to use it with anything I have purchased at Best Bu!. But, for peace of mind should something go wrong I think it is a safe bet to purchase it. Unlike other merchants protection plans Best Buys actually cover with replacement with a new product and not a refurb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a small business. It was a great buy and does everything I needed it to do. Fast print. Clear copy. Great fax option. No issues!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally pulled the Canon Printer off the book shelf it was sitting on with my oxygen tubing. Thankfully the Geek Squad Warranty allowed me not only to replace it but to get a newer model of the Canon Printer and I only had to pay the difference. GREAT WARRANTY!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad protection is inexpensive and worth it. I called in to get information on my device and they helped me right away, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced my printer instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use this for all purchases. great value for service you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on warranties with Best Buy because they’ll find a way not to give it back to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great product replacement to purchase. I have been using them for years with all my electronic purchases. It's worth it and I have saved hundreds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolve me quinckly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service are so kind and they resolve my problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this purchase! I have had no trouble with my new printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I never need to replace or repair my laptop, but just in case I got the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how friendly and supportive the employee was. Greatly appreciate that I was convinced to get insurance on my appliance since I will be replacing it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review besides, transaction going smooth. Hopefully the item doesn’t failed. Don’t have to use the warranty. I hate to hate to return it but so far working good. My wife loves it but if her as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL POLICY PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS SO HAPPY THAT I GOT THE GEEK SQUAD 2 YEARS PROTECTION/REPLACEMENT POLICY FOR THE AIR FRYER THAT I GOT MY SON FOR CHRISTMAS LAST YEAR. THE REPLACEMENT PLAN CAME IN VERY HANDY WITH THE AIR FRYER WAS GIVING THEM PROBLEMS IN INTERMITTINGLY SHUTTING OFF.

    I would recommend this to a friend