Customer Ratings & Reviews

I have a friend that lives Plantronics because you can answer your phone without removing the Bluetooth headsets.Plus it has a talking feature that will tell you who's calling. It will say "answer or ignore". That's what my friend likes about the Plantronic headset.

I purchased this plan for a printer that arrived defective. I decided to return the printer and Best Buy had no issues or challenges and refunded the printer and Geek Squad service. Looking at other plans out there, Geek Squad is much less and in-store service.

I love geek squad protection. I add it even with my Apple products. They never give you issues and if they can’t fix it, they replace with a new model.

I bought the Best Buy warranty, so when my printer failed I upgraded to a tank system printer and was not charged the additional insurance, because I bought it the first time. Best Buy won over a customer for life. Normally I do not buy the warranty but have had some problems with printers in the past and did this time. Buying the warranty saved me money this time.

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

I have never had to use them yet so that is a plus.

This is a good thing to have. They replaced my dishwasher

Very helpful and always helps with all issues and reliability service. Do wish they had walk in , must have appointments though. But worth the extra money for warranty

Best Buy is great in their geek squad. I could not find my warranty information but they pulled it right up. I was so thankful for their help

I always opt for geek squad, worth every penny in my opinion!

Geeksquad for small appliances is the best investment. There is no trying to fix it they just replace it. Saves time and money. You just need to add the new plan to the new appliance that you exchanged it for.

I almost always purchase extended warranty when I purchase new products. Because I just purchased this for the Epson XP 7100 which is not one month old yet, I must give it 5 stars because Best Buy stands behind their products.

Geek squad has been consistently friendly, knowledgeable and patient for those of us that may not be the most up to date in tech. Having said that, I’ve always been treated with respect and kindness and having the geek squad support makes purchasing an item sit much better with me.

HIGHLY getting replacement ins on certain products. I needed the warranty just in case I had an issue with our printer and so happy with their service. Not all things need this but nice to have the peace of mind when making a big purchase.

I had Geek Squad on a IMac several years ago and I had problems with getting some Apps working correctly...took it to Geek Squad and had it back the next day with everything working great. I always get the Geek Squad product Replacement because you never know what accidents will happen with your bought item!

Best service there is! They are awesome at what they do and will get the job done in a timely manner. They had to switch out my printer as well as fix my laptop.

Always good to have accident protection. I got mine for my keyboard and case for my ipad....Sooner or later I’ll spill a drink on the keyboard that will short it out and kill it so it’s worth the extra money to ensure that you’ll get a replacement free without having to spend another 89 bucks!! SO like Nike says...just do it...and get the backing

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Bought this on my Xbox Series X. There are tons of overheating issues and other problems with the system. If I need to replace it, I know I'm not just going to be out of pocket the whole cost of the system. Had to do that with a PS4 Pro once already and it was frustrating.

These are always a good investment. Something always seems to happen to electronics within 4 years