Customer Ratings & Reviews

We bought this plan when we got a printer. Almost one year a printer didn’t work properly. We took a printer a costumer service at Best Buy and showed them this plan. We got full refund and also bought new one. We really are happy with this service.

We always buy Geek Squad coverage on large electronics or anything that has buttons.. It has been used.. Especially when my father purchased all new electronics after a tornado destroyed his home.. TV's, computer's, etc.. Always professional.. Even when its as simple as he has just pushed WAY to many buttons...

This warranty has worked out great for me on a Netgear USB Network adapter. They have broken 3 times and every time they give me another one. It is just a hassle as it is a hour one way and you always have to wait in line and don’t forget to bring your receipt.

I purchased the GEEK SQUAD 2-YEAR Geek Squad Product Replacement Plan at the time of purchase of my Canon Pixma TR8520 Ink Jet Printer. So far, I haven't had any problems with my printer and haven't had to avail myself of the Protection Plan.

This is awesome can't wait to meet the geek squad i hope their ad v cool in person

I have not yet had to test the waters with the 2-year GEEK SQUAD PRODUCT REPLACEMENT PLAN, but the fact that it's there has allowed me just enough confidence to continue trying to keep the HP OfficeJet Pro 8720 it is insuring, even though I've already gone through 2 in 2 weeks under the standard 15-day replacement program.

Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

I have been a member for a long time and this is a must have. I can not tell you of all the time fustration not to mention money Geek Squard membership has saved me. I have antivarus and Web spyware protrction on all my devices but it just des not detect everything. There is also me, downloading stuff, need I sau more?

I never leave the store without my Best Buy Geek Squad Product Replacement coverage... and it has paid off HUGE for me! The peace of mind alone is worth it but actually receiving the benefit of a replacement or store credit, no questions asked, for a product that just didn't fit the bill is well worth it!! Just do it!!

I have not had to use this service yet, thankfully. However, my experience with Geek Squad thus far lead me to believe that I will be assisted promptly and fairly if issues ever arise. Highly impressed with Best Buy's customer service thus far.

Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

Pleased to have bought the product replacement on my tech products like my printer because you never know when something will go wrong. I have had products go wrong and luckily had the product replacement warranty and either had it repaired or replaced. Saved just in the headache of worrying about it if nothing else.

I always believe in peace of mind. Geek Squad is a blessing in disguise.

After getting the runaround from another gaming headset producer for a warranty replacement on a malfunctioning headset, I decided I'd buy the protection BestBuy offers - 2-Year Geek Squad Product Replacement for my replacement headset. Now I can simply go to my neighborhood BestBuy if there are any problems.

Must have service for you purchases. the replacement and repair process is very simple and have been getting these with all my best buy pruchases and have been happy so far. Already used it 2 times for my open box items and woul recommend

Great purchase. There is a 4-year Geek Squad Product Replacement guarantee.

gsp is extremely useful, many times have items worn out and getting the manufacturers warranty is a very hard endeavor, gsp just takes care of that and extends it

I recommend getting geek squad protection for ANY ELECTRONIC you purchase at Best Buy . and they are reasonably priced too . I love this four year protection plan for my printer . I have a piece of mind every time I USE IT !!