Customer Ratings & Reviews

very perfectional people very fast service and the employees treated me whit a lost respect and canines

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

It is great to know that I can get help from the Geek squad if needed.

I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

I never have to worry about purchase breaking. This plan will take care of it.

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

I purchased warranties for all products, save me money, and provide me with Technical assistance

I haven't needed to use this yet, but geek squad has been helpful in the past.

Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

Fantastic and efficient machine! Does the job and never jams - love this!

Can’t go wrong with the Geek Squad coverage. No fuss no muss.