Customer Ratings & Reviews

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

You never know that’s why I got it I haven’t had to use it yet but I got it if I need it so thank you Best Buy for being the best buy in the best people the best company out there awesome makes me happy

Helpful for repairs, and installing screen protectors on tablets and cell phones.

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

I haven't had to use it yet but it's great to know that I have a backup plan in place. Well worth the price!

When it comes to expensive electronics BestBuy has the best policy in their warranty coverage. Be it accidental damage or certain parts going bad, its better to have it and not need it IMHO. Worth the money I say...

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

I purchased this to go with my printer and I am so thankful! In the past, I haven’t purchased this and my printers have had issues that weren’t worth fixing and paying for. This will be so helpful if and when an issue arises!

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

I love having protection on my items because I can replace them if something goes wrong !!

Geek squad is a good service in case your device suddenly stops working also it has a good price 50$ for 4 years is amazing

2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)

The peace of mind knowing that my investment is covered for 4 years is priceless!

Really glad I got this. After only one year, my HP printer stopped working completely, and I was able to get a new Epson printer, but since it cost a little more, I just needed to pay the difference between the two printers.

Always great professional service..................................................................................................................................................................................................

I haven’t had to use geek squad yet but it is very good knowing that they are there if I need them

My Asus ROG Ally had issues and the Geek Squad helped me out. Thank you

Called once because I thought my Razor Kraken Headphones weren't working the guy was very patient on the phone and didn't treat me like dirt because my only problem was that the headphones were slightly out of my ps4 controller headphone jack.

We love Best Buy, their Retail Team, and the Geek Squad. Since we're big fans, the 4-Year Plan only makes sense. We've always been impressed with their install pros and the good advice we get on other products.

I contacted the Geek Squad for some advice and they had all the answers and very friendly. I will purchase the 4 year geek squad replacement on any product I purchase.