Customer Ratings & Reviews

Geek squad replacement plans are great for items that they have and keep in stock for a while. I have utilized them for computer keyboard replacement since the bluetooth ones seem to fail for me every 6 months. It's fast and easy.

Just got to protect my printer man it prints too much all day without geek squad there I don't where she be today so please call 1 (800) 433-5778 for any help today because product replacement starts the day you purchase.

Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

The Geek Squad is exceptional, they work with everyone with respect and patience. Well worth the money.

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

It's a great printer easy to set up and use if I have any issues they will be available to help

It's really easy to contact the geek squad service for any help like assisting me with my printer issues.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, TV, games, or really everything they offer.

The agents were very helpful and answered our questions thoroughly

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

The Geek Squad is fantastic. If anything is wrong they can fix it or replace it if necessary.

Thanks for helping me set up my printer. Quick over the communication with an actual person.

Warranty is for four years so we will await not needing to use this replacement warranty.

I enjoy my printer. It was very reasonable and it works well.

A cheap remedy for peace since you just never know, even with a stellar product.