Customer Ratings & Reviews

I just have it there Not used yet Let’s see how it does later on

This is a great service, but not without its frustrations. Some techies are not as good as others, and much depends and on getting the right person. As a user, one has to have time & patience for an online consultation, and also to realize that not every solution is going to be perfect. This being said, I will renew my contact when this one expires.

Excellent sevice for team people for support me thanks

[Employee of bestbuy] Here's to hoping I never have to use it but have the coverage if needed

I always purchase the 2-Year product replacement plan, whenever I buy electronics from best buy. I promise that you will not be disappointed with Geek Squad's protection plan.

The Geek Squad is great to work with on product problems

Amazing work! I had a problem that was out of warranty but the intelligent worker still was able to fix my issue

I needed a travel blender last minute and picked this up. It works excellent. I actually got rid of the original one I had and use this one full time now.

Best group of people. Easy to get an appt. They do not rush you - they listen to your problem and suggest the needed fix. Very professional.

Got have insurance on printer so you don’t have to come out of your pockets

Geek Squad protection is awesome. When the printers are acting up, we bring them in and pick out a new one. Doesn't get better than that. We try to buy all our appliances there and get Geek Squad protection on everything.

My stated that it had a paper jammed. I checked all ways to fixed. Geek squad offered to check it out and if they can't fix it they will exchange it. Very reliable service.

Mounted my TV and explained all the controls and functions!

I haven’t used it. But it’s good to have peace of mind with extended warranty.

Have been using the GEEK Squad for many years. They are usually able to fine the problem and fix it. Sometime takes a long time on hold to get to the right person.

Haven't had to use, but will if need be. Better safe then sorry.

Excellent coverage and price point! Printers tend to be tricky with maintenance!

Best Buy offers very affordable extended warranty plans for high tech items. I rarely have needed to use them, but they provide piece of mind knowing that the Geek Squad is there to fix things if you need them.

I bought this plan for my cricut air explore 2 and hace piece of mind that if I do encounter a problem it will be taken care of. I would highly recommend.

I think this could be a warrantee i bought for some not sure what tho