Customer Ratings & Reviews

This warranty was very beneficial on the last headset I had and I am fell good about purchasing it on this one. BB took good care of me when I needed them.

I purchased this for a 13"2 Dell Inspiron PC without a disc drive for loading SW or playing CDs and DVDs. I always purchase Geek Squad product replacement as my experience has been excellent in the past.

insurance is a no brainer. you never know what will be covered or not. dont try to break it just to find out. i hope i dont have to use this, but will if i can.

Return my printer I purchase a protection plan, got replacement printer i was in and out in 10 minutes, great service. Geek squad service after duty hours. Thanks

I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

I always feel better if I get the Geek Squad warranty on major products. Their replacement policy is great in that you get a new printer on the spot,

Many people do not purchase extra protection, but I do. Single mom and I need any extra assistance that I can get. Thank You!!

I was able to return an Epson printer that stopped printing quality color documents after approx. one year. This warranty resulted in very little out-of-pocket costs.

East to program, easy to use and has all the features you need for an office at home. The downfall is that they ink doesn’t last as much and it’s not cheap.

Great service, always available for help on setting up anything.

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

They are very helpful and they always help me with my purchases and stuff

Choose to use the Geek Squad for extra protection in the event of potential need. I've never use in the past but for the amount of the purchase, it is worth it.

Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

Geek Squad plan is always the way to go - I always go with the Geek Squad plan for anything over $100 or so -- the in store reps are always really nice about exchanging products with issues

Raquel-service representative was very supportive and professional

nothing to report everything working Great everything in Great working condition except out Microwave need to check and see it its still under Factory warranty Can you check to see if my Microwave warranty is still an force. I think it needs repair or replace

MY MOUSE QUIT WORKING THE WAY IT WAS SUPPOSE TO. IT WORKED WHEN IT WANTED. TOOK IT TO BEST BUY AND GOT A REFUND. 2 YEAR GEEK SQUAD PRODUCT REPLACEMENT IS COOL TO HAVE

We like the replacement policies. We are not techies and this is inexpensive insurance against our own foibles - of which we create for ourselves.

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.