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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11199 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,199 reviews
  • Rated 4 out of 5 stars

    Geek squad service 4 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year Geek Squad product replacement recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 4 year product replacement for a Samsung TV. I bought it at a sale price. Very worth it, as it covers all electronics in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my television with no problem connected the dvd player on the same remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service they provide for all my equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is okay not so bad could be better will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranties on big purchases from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Services and options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fasy reliable services, always up to date with how to assist me with my protected product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support 4 Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a no-brainer when purchasing a major appliance or expensive electronics. You can actually buy peace of mind with this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the coverage was unbeatable. Thankfully I never had to make a claim but knowing that I was covered for an entire product replacement, I had peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and gave reassurance. Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replaced easily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the standard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to credit geek squad for how they have evolved over the years and still maintain professionalism and integrity.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad to hear you've had awesome experiences with us. It's a privilege to continue to help you out. Please let us know if you need anything!

  • Rated 5 out of 5 stars

    Printer Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and excellent value for great 4 yr protection for my new Canon Pixma TR 7020a printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy and their protection plan is simply the best, No hassle of waiting 2 weeks to get your replacement! and the employees are very friendly and accomodating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service many times. The agents are great. They get the job done and they do it with a friendly and competent attitude. I will buy this product again.

    I would recommend this to a friend