Customer Ratings & Reviews

This what a peace of mind looks like the geek squad coverage makes worry less about the product and instead use it to its fullest

I've been getting this service every time my kid gets a new headset. Agents are so helpful and either fix or replaces the device every time I take it.

I really like being able to have the geek squad on my side

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

With a new printer, this lets us rest easy knowing we have a protection plan in place. Well worth the cost.

Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

I feel safe having bought this service of Geek Squad support. They have always been so helpful and polite with my non-technical knowledge.

Brought in my refrigerator with ease, and the agents were quick

Excellent customer service. Very professional speedy service

I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

Thank you Geek Squad for processing smoothly an exchange on a product I had purchased from Best Buy under warranty

Always the best way to go when doing large item purchases. Would recommend everybody do the same it’s wise to protect your investments.

I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.

Geek Squad has definitely been one of the best moves I have made. I am not at all tech oriented but these guys know their business.

We bought a 2-year Geek Squad Product Replacement for our son's printer. It's just a good feeling that if something would go wrong with this device, our son would get a replacement.

I did. Not receive any help from geek squad. You all are actually requiring 50 characters

Good service. Good service. Good service. Good service.

Haven’t had to use it, but it will be cheaper than buying a new one if it fails to work

Got this warranty for my Printer. You never know when they will go out unexpectedly. This warranty will save me the worry when it does.

Many years of experience have taught us that Best Production is an essential complement to expensive electronics and appliances