Customer Ratings & Reviews

Great everything was amazing and works good. Great

changed wireless router to a new one ,have plaster walls n needed jump point into other rooms. he also reconnected current printer to be able to function on all features. unfortunate that printer has since gone awol so purchased new printer, existing would not print more than 1 page then get jammed now it won't scan its 4-5 years old

It’s was easy and fast. Love it! I will never be without Greek squad

I recommend that you get Geek squad it is so worth it

If you hesitate to purchase, I would recommend to get it. Having the help of the geek squad is something that I am so happy to have this service. All you do is pay for that yearly service fee and it's well worth it..

Like all insurance, (except Life Insurance), you buy it and hope you never have to use it!!!

I buy this warrantee for printers and have yet to have problems with the exchanges. Printers do not seem to last long for some reason, and I have used this service for the last 3 or 4 printers I have purchased. Usually for the difference between the reimbursement and the trade up price for a better printer.

Perfect Geek squad. Easy to protect your devices. 100% recommended

The Geek Squad tech added storage and ram to my new desktop and taught me how to access the additional drive. They improved the usefulness of my computer. I appreciated their help.

And it’s worth it if you’re worried about accidental spills or dropping it or some thing but if you’re not because you’re careful you’re an adult then the regular warranty probably works but I always get the geek squad because my house is a grandkids break everything house. But make sure it includes the accident coverage some of the geek squad warranties don’t.

You never know when something is going to break. For less than a StarBucks latte I was able to protect my printer purchase. My daughter is a teacher and has a limited school budget for paper and ink; having her own printer make ensures her students get the necessary handouts, no matter the school budget. If her printer breaks, her students won't suffer and she can give them the information they need, even if it is out of her own pocket.

The protection plan paid for a new product since it could be fixed. From the time my product was examined and by the time I got my product, it all took less than 2 weeks

I love the replacement plans at Best Buy. I’ve been buying the replacement plans for probably the last five years and whenever there has been a problem there’s never a hassle they take care of you right away and if the item is not in stock you can always upgrade and get the next level item paying extra or just wait until the item comes in stock. It’s my MAIN reason I shop at Best Buy verses Fry’s or other places.

Didn't need to use the replacement. Did need Geek Squad help and they gladly helped me find the answers to my questions and were very helpful. If I hadn't purchased this then I could have been charged. I am not suggesting you need to purchase this on all products. I sure don't, but some things it is crazy not to purchase this extra warranty.

Geek squad is good if you need to use it so go ahead and get yourself geek squad better habit than better not

I bought their insurance for my printer...only because of their great reputation. I don't expect to need them, but I like knowing I have bought from pros, in their field.

I have always purchased this protection on items I purchase from Best Buy (about 20 years ago). I have purchased anything and everything electronic for the house. From Refigerator to iPads and everything in between. Whenever I’ve had to use the protection plan it has been no problem. I would continue to purchase these protections.

They’re the best and what they do they’re highly professional they know what they’re doing. I highly recommend them use them when you have this feature. It saves you a lot of money when you buy stuff from

I always get Geek Squad protection plans when buying tech from Best Buy. I’ve found they’re a lot faster at getting a replacement in my hands, versus other protection plans. Furthermore, I like the peace-of-kind knowing my purchase is protected against defects. I’ve never had an issue utilizing the plan. A must buy for those expensive tech purchases.

I like having Geek Squad install my printers, and get the protection plan service. Several times the Geek folks came well prepared to assist me.