Customer Ratings & Reviews

Very good quality. Works well. Can use K-cups or a ground coffee or tea in a filler container. Set & forget timer for morning hot coffee ready when you are up.

You should always buy this warranty on an inkjet. When you have a problem Best Buy will come through for you.

The warranty lives up to expectations I know if I have any problems I can take it back i and it will be fixed. That gives me peace of mind.

Purchased this product when I bought my HP printer, just in case something went wrong. So far, no need to use because the printer has not failed. This was very inexpensive insurance because printers are notorious for failing just when you really need them.

Two-year geek squad product replacement is a no-brainer for a couple dollars more your product is guaranteed for two years.We all know the possibilities of our children or even us dropping an item or spilling something on it so to protect your valuable item I feel this is well worth it's Weight in gold

This plan is very good but I kind of liked the protection plans that were available before, before the protection plans were for accidental damage and for when the hard drive are the system crashes and you can bring it in for repair, now the plans are separate and it cost twice as much.

This is a very good insurance coverage for my electronic devices. It the worry out of the equation.

It was a good purchase and I would recommend it to anyone

The technicians are so professional and courteous. They take the time to explain what needs to be done and when your computer is returned, they explain what was done. They take the time to see if you have any questions and they are so sincere.

I had to wait two weeks to get an appointment, but the staff was knowledgeable and recommended a product to replace my laptop that could not be reoaired.

Geek Squad Product Replacement. I may have to use it on a product that I did purchase because the item doesn't seem to be working as well.

Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

Protection plans are always a Bonus. I would never purchase a higher priced item without receiving a protection plan.

If you buy something that you know has a tendancy of being replaced within a couple of years and do NOT get a service plan, then you are spending way too much money. If you use a keyboard everyday, they don't last long. A two year service plan doesn't sound like a lot but it is WORTH IT.

This isca great insurance to have especially when it comes to kitchen and office appliances

Havent had to use for this product, but have always purchased. Easy to use and money or replacement comes fast.

We are trying to use them now so our fingers are crossed.

This is my 2nd one I buy, I loved it the first time and needed a 2nd one so I decided to get the one I knew was not gonna let me down …

The one time I had to use this, I'm happy to say my product was replaced right off—so it works as it says on the tin!

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.