Customer Ratings & Reviews

Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

Haven't had any issues to have to use it yet. Nice to know it's there if something does happen.

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

I like the comfort of knowing I have GSP and that they always come thru when I need them-sometimes a little bumpy of a ride but they always make sure to do what they can to make the customer happy on some level. Thank You Geek Squad!

This is great. I had a question about the laptop setup. They were able to answer question and sign on over internet and correct and download something . Didn't have to leave home and return to store. Very helpful!

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

Geek squad replacement plans are great for items that they have and keep in stock for a while. I have utilized them for computer keyboard replacement since the bluetooth ones seem to fail for me every 6 months. It's fast and easy.

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

I had a printer completely stop working a few months before the coverage was over. The checked out the printer, saw that it didn’t work, issued me a gift card for the original purchase price. Well worth the price

Geek Squad provides me with the security and confidence that I will be able to get any problems I have with my devices taken care of quickly and efficiently. Peace of mind is a winner.

Best purchase ever. I have it for almost 4 years and it was one of the best impurchases.

Geek squad is amazing and siper helpful. Their reliability is a plus.

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous

Simple purchase online worth it in the long run always recommend a litttle extra security

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

[Employee of bestbuy] Best part about Best Buy?!?! The Geeks!! I protect all my stuff with GeekSquad protection!

I love that Best Buy offers a replacement plan. You can never know when your electronics will give out and it’s nice to know Best Buy has you covered! I was able to take my headset back in and get another one! Same day, no hassle.