Customer Ratings & Reviews

I highly recommend purchasing the extended warranty through Best Buy. Especially on a printer! I’ve only had to use their warranty a couple of times in life, and both instances worked out quite well!

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

Need this as it’s a placement when needed. My old hp 401 printer is getting old.

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

Haven’t had to use it yet. I’m not sure what else to write but there is a 50 character minimum lol

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

So glad to have this coverage. I am always happy to know they are there in case I have a problem with a product I purchase. Good deal for the money.

Great purchase. There is a 4-year Geek Squad Product Replacement guarantee.

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Have you ever bought a product that worked great until the day after the warranty expired? If not, you are lucky! Well, I'm not that lucky. I have had this exact thing happen to me several times. Now, I ALWAYS buy the offered Product Replacement if it is a reasonable price.

I purchased the repair or replace policy from the Geek Squad for very little extra. Just good to have a back up for repair or replacement if printer causes problems after it is out of manufactures' warranty of one year. Purchase includes 2 years replace or repair.

I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

Pretty good so far. No issues. Hopefully will not need it.

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

Geek squad is a good service in case your device suddenly stops working also it has a good price 50$ for 4 years is amazing

I always believe in peace of mind. Geek Squad is a blessing in disguise.

I bought a Cannon printer for my business. I use it to make flyers, posters, business cards and post cards for my customers. Has GREAT color quality and clarity and my customers love the quality.

Geek Squad Product Replacement is one of the best things I have ever done for my purchases, Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, my protection plans have covered my devices more than once.