Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,130 reviews
  • Rated 5 out of 5 stars

    Peace of mind with the squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad protection plan. Keeps my mind at ease knowing i can count on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a number in mind that I would be willing to pay for the peace of mind and convenience that product replacement protection offers. The plan pricing was exactly that, so I feel like I got a good deal, even if I never have to use this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll be upset once something happens..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection ROCKS!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn’t get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment. Something goes wrong and BestBuy will replace it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ready to make technology easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always available to help with knowledge and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always very helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must BUY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other printer went bad and luckily I still had insurance (almost forgot I did!). I was easily able to get a new one without having any issues!! Perfect!! I would buy it again which i did for my next printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan just in case something were to happen..... and I needed help ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My k-pack

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this machine very muchans it work very good for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the products. I have several and I use them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them a lot I think they ok and I think they do a good job in what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Is Set To Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Set Up And In Use , Everything Is Up And Running As Should , No Issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    backup plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

    I would recommend this to a friend