Customer Ratings & Reviews

I have yet to use the service but I'm sure it'll be handy in thy future with the kids in the house.

Always go with geeksquad, its always worth the extra money

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

I have never had a problem with Geek Squad. These guys are awesome. They are completely professional and it is a no hassle process if you ever need support or ever have to return anything.

bought it for the HP printer so far have not used it but I am sure one day it will come in handy.

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

Excellent coverage and price point! Printers tend to be tricky with maintenance!

I buy ALL my electronics and appliances from Best Buy because of the warranty offer. I've used the warranty and they basically will give you your money back if they can't fix it.

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.

Can't beat the peace of mind you get from adding the replacement program. Has covered any product problems I've ever had.

I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

Never had one issue returning a product due to failure or issues or anything and got a new item right off the shelf and walked out. No brainer

The geek squad was and is always helpful. Always able to answer any questions and helpful taking the time to demonstrate and explains how to do it the right way

I've used this service once before, and when you need it, you need it!

Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

Geek squad is a service I didn’t realize I had initially, but I was glad to realize I did!

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!

Love the service they provide for all my equipment!