Customer Ratings & Reviews

Excellent extended warranty for more than reasonable price.

Great peace of mind when your radio, tv, or computer need repaired or need to be troubleshoot. I am not an electronics person at all, leave that to the experts, aka Geek Squad!

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

I called the Geek Squad and they were very helpful.

Had it, but didn’t even need to use it! I gave it 5 stars, but I guess I honestly don’t know if it was good since I didn’t use it.

got this to cover my repacement epson printer, well worth the money, I already went thru 3 printers and it cover all replacement

Printer works well. Printer quality is excellent. Unfortunately, set-up can be painful, and you have to use the app to set it all up. It is not a simple plug & play.

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

Product replacement programs with Best Buy are always helpful, I have used them in the past with digital cameras, etc. This was another unit that I thought the product replacement program would be helpful if needed down the road!

So helpful with any questions and issues!! While I have not used the "product. replacement" portion, they have always been available for my many, many questions. I will definitely continue to be a Geek Squad customer!!

Geek Squad great just remember it’s easier to get hep if you make an appointment.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

There are not a lot of items that I would consider purchasing product protection for. But Best Buy has one that I always get for my electronics. The cost is great and they handle any issues without hesitation.

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

This set replaced our standard keyboard/mouse that came with our desktop....We have a huge desk set that requires us to run the wires thru the back of the desk and that limited us in how far we could move the keyboard. Not a problem anymore.

Great service, always available for help on setting up anything.

My experience with the Folks who dedicate themselves to being above and beyond the average call towards ‘Geek-hood’ has always been very positive! Sometimes they’re busy, but thats to be expected... Nice Job!

The Geek Squad Protection Plan is the best. It's better than some manufacturer warranties. I always buy the Geek squad protection because they will fix or replace your item no questions asked as long as you have the protection plan.

These warranties that geek squad provides us are among the best I’ve seen.