Customer Ratings & Reviews

I love the Geek Squad, they get me in and out fast!

I always use geek squad and obtain their services with my products they are very helpful and able to fix any problems. Helpful if need replacements.

Replacement insurance helps a lot when you don't have the money to continue buying things again. Best Buy has usually honored my insurance claims. I have no complaints.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

They were helpful enough they serviced my needs in a timely manner

Will always add Geek Squad to electronics purchase, makes life a little more kid proof.

East to program, easy to use and has all the features you need for an office at home. The downfall is that they ink doesn’t last as much and it’s not cheap.

This is such a no-brainer when purchasing a major appliance or expensive electronics. You can actually buy peace of mind with this service!

I bought my wife a apple watch and for the price of the watch i wouldn't get it without Apple care because it would cost more to fix it than the price of Apple Care

insurance is a no brainer. you never know what will be covered or not. dont try to break it just to find out. i hope i dont have to use this, but will if i can.

4 year plan is better than having nothing at all. It helps.

its the best value on products that I buy for products that I don't know about items.

All I can say is always get the protection plan from geek squad it’s always worth it in case something happens you don’t have to pay out of pocket

You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

Please get your warranty because you never know when something will break, and the Geeks will get you back working.

Choose to use the Geek Squad for extra protection in the event of potential need. I've never use in the past but for the amount of the purchase, it is worth it.

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

I ended up having to use the protection plan I purchased and it was actually easy to get the non-working printer turned in and get credit for a new purchase.