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Customer reviews

Rating 4.7 out of 5 stars with 11146 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,146 reviews
  • Rated 5 out of 5 stars

    Great replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Geek Squad product replacement plans, it takes all the stress and concern over possible issues coming up with my new ipad and keyboard. If I have a problem, I just call up Geek Squad, what's not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take the product replacement insurance on the big purchases I make. Why would you not spend a few dollars to insure that if something happens to your big ticket item it ill be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Made Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small, external back up drive is perfect to protect your files. It was easy to set up and works well. Just wish that it had a monitor light indicator so you know when it is working. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually fixed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous warranty that actually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend everyone gets the extra warranty. I had purchased it on a printer and the printer died before it’s time. Took it back with the extra warranty information and was given a brand new orintet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in-store and out-of-store great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it breaks down a lot I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems with printers and paper shredders so this is completely worth the $5 for 2 years where is normally I smashed things into little pieces when they don't work and I can't figure out why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful representative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained in detail how everything would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that whenever you can get an extended warranty at Best Buy get it, you can’t go wrong unless you don’t get one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my new printer for peace of mind. Plus with Geek Squad great reputation, it was an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have when needing help with tech! Friendly and knowledgeable people who know their stuff. A great help many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was money well spent. I hope I don't need it, but if I do its there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with buying your Geek Squad protection plans. Every time I have an issue with any of my products, they will replace it or fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any electronic issues I have Geek Squad is there to save the day. Its nice to have friendly people on your side. I will always pay to have Geek Squad backing my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the replacement insurance for my headset is the best thing I've done because since I use my headset daily 8 hrs a day they can become worn and frayed and needs to be replaced in approximately one years time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and very quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. I used this particular one on the device and was very satisfied with the quality and speed of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, completely worry free with my products. I love having that feeling of breaking something and being able to replace stuff.

    I would recommend this to a friend