Customer Ratings & Reviews

A headset I purchased stopped working and people couldn't hear me. I brought it in and the customer service rep exchanged it for a new one. I was also able to get the protection on the new headset.

I can't think of a time I have had to use one of these services. The stuff been well made and worked well until way past the warranty date. I still recommend it.

Always get protection much cheaper than others. Geek squad always stand behind their warranty and products.

The geek squad service is a good thing to have when you need it and even if you don't. Very helpful service.

It really is something that puts you at ease knowing that you have experts to help when you need it

Agents insured my safety as well as their’s. Worked quickly affectively and cleanly. Will have them back to hook up sound bar and stereo system.

We almost always but the Geek Squad Product Replacement Plan, of course especially for electrical components. It just gives us peace of mind.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

I use my tablet daily, it has so many features I am still learning them all, it is great.

Geek Squad protection is great piece of mind for my electronic purchases from Best Buy. When needed, the service is easy to use and worth the price.

This service is excellent. I have used it many times through the years and the technicians have been top notch and always fixed the issues.

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

Best Buy always carries great warranty and insurance for the price! Most retailers don’t replace the item as they say but beat buy does!

An excellent Geek Squad product. Geek Squad, although very overworked, is a very good service. Good product which can be used easily by folks at home.

Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.

Friendly staffs and quick overlook. The person whos can be trusted for all your electronic equipment's.

Buying the replacement is very worth it when it comes to peripherals like mouses and headphones, make sure you get it because you use those devices everyday and they break and wear out!

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers