Customer Ratings & Reviews

Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

When you’re not always like me you need knowledgeable back office support. That’s what’s being offered, I take a vantage of it

I love the product placement plan. If you have an issue in or out of manufacture warranty, then they replace the product or give you a store credit towards a new product. No hassle or wait for repair.

Good quality and durability excellent for use im recomend

Love this product and recommend it 100%. Worth the money.

The 4-Year Geek Squad Product Replacement is a great piece of mind to have. It covers so many things. Totally a must have on expensive items.

Had to return the keyboard because one of the keys was defective and kept sticking. Only had it a couple of months and thought the product warrantee covered a full exchange. Geek Squad prorated the coverage so there was a charge. However the service at the store was excellent and getting a replacement was easy :)

It's a great thing to have Evan if you don't use it. Most of what I have bought has been great and lasted longer then expected. But the couple times I needed it,it was there for me and no hassels

These folks really know their job and i usually don't even need to take my computer to the store. And they can even solve an issue when I'm not even sitting by my computer!! Well worth the price!

I bought this printer for the teacher of the house and we both love it, nice touch screen prints fast and the ink last longer than we expect, the picture quality is really good also. would recommend to everyone .

Great service, especially when you have protection.

Every time when I buy something at bestbuy I always use this warranty, it's cheap and the geek squad always has the best costumer service.

the unit was easy to up,,,,,the ease to operate was very good and works great,,,,,would definity recomend to all buyers

We bought the protection for our computers. My wife and I decided that it would be better to have all of our computers under warranty

The Geek Squad Product Replacement Plans are the best money You can spend have used it for years and this plan from them would be the only one I would used it is great and the geeks are great

So far so good. Never had issues in the past either.

Geek Is my squad, I can mess up anything and they straighten out without me feeling like an idiot

Most definitely purchasing a Geek Squad Product Replacement Warranty because, from personal experience, hands down, it is the one of the best no hassle warranty that you can purchase!!!

It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.