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Customer reviews

Rating 4.7 out of 5 stars with 11148 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 11,148 reviews
  • Rated 5 out of 5 stars

    Geek Squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. The replacement program rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best protection plan ever! I absolutely love best buys geek squad they are very easy to work with and they don't hassle you, worth the purchase on expensive products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for extra insurance. Geek squad has been good just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to get my computer sent off to the warehouse they kept me informed of every thing I was able to get it back to me working correctly very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try my best to make sure big ticket items are insured. I did buy this warranty to make sure my printer will be covered incase it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard stories of how bad Greek Squad can be but my local Greek Squad has been great to me. I would definitely recommend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was excellent and the best part of the was the professional service and experience of customer service and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have answered all problem and have solved issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always warranty equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for items inteded for kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great when you think you'll need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will you always need this? Probably not. BUT...it might be worth it for purchases that cost at least this much and you plan on keeping the two years. Overall, not a bad price for a piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for the family to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the feedback! If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 year Geek Squad Protection because when the tech breaks, and it will, I do not have to pay to replace them. I only have to pay for a new plan on the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I could get this for my printer and not go over budget as a college student. I also, love the fact that if they cannot fix the issue they will replace it free no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for worthy items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion i think it worth it’s value just for only very expensive items so in this case it will be a steal deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has already helped me tremendously. I did not know how my laptop functioned and all the features that it had. The Geek Squad showed me how to navigate my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen a four year plan on a printer. The extra peace of mind is well worth it.

    I would recommend this to a friend