Customer Ratings & Reviews

No complaints. We have not had to use our Geek Squad benefits yet.

Bought the GS warranty. My modem/router stopped working, took it back; expecting to be grilled and given the run around... not the case here! It was painless! This warranty is a must have!

This product came with my laptop. I believe this is a great product because it keeps my laptop safe. If anything happens to my laptop, they have my back.

My opinion in no way, shape, or form, matters. I am clueless. I bought the protection and assume it will protect me when I need protection. But that's just an assumption. Because I am clueless.

I was able to exchange a printer that didn't work for comparable product at satisfactory price, one trip to store.

Amazing fast insurance . You can always count on them

Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

It’s great! High quality in regular prints, on pictures is not the most recommended

Awesome team , very knowlegable and very helpful , also very honest , impresed

I always love them there service is really good and nice pwople.

I figured I better buy it just in case. And it was a good price.

I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

they bring good service, their staff is knowledge. However, I believe their service fee is a little high.

All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

have not had to use this yet, but past experience has been excellent

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

It's the main reason I buy from best buy. Electronics fail all the time and the geek squad protection is the best.