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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11151 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,151 reviews
  • Rated 5 out of 5 stars

    Replacement products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection as well as geek squad, if they cant fix they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for an electronic item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for the Camera and I recommend for any electronic product. Better than insurance as you get a technical backup all the time you purchased the plan for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance!!!!!!!!!!!!!!!!!!!+++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to use your appliance a lot, it is worth the extra money to spend to get the Product replacement protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good a good deal on getting the geek squad product replacement because if your like me who uses their stuff that they own heavily it is a good insurance to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable & Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few weeks and I love it. Easy to change the settings via the program, comfortable, and works great for the games I'm currently playing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stuck keys 8 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard has been working fine for my high school student until now. It made it from September to May of a school year and now 2 of the keys don't produce the letters. I am glad that we got geek squad protection because I plan to take it in for an exchange. I would recommend the product only if you keep up with the warranty coverage and can replace it when needed. The case has protected the iPad and it is great that the case holds the pen. My student lost one pen with a different case that didn't have a holder; expensive loss so we purchased this case to keep up with the pen. It is nice that the keyboard and the iPad can detach and the overall design is good. At the time there were very few cases available. Perhaps investigating other options?

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, BusyCOMom. Thank you for taking the time to provide your thoughts on our Geek Squad Product Replacement plan. Though it's disappointing to hear of any issues with your equipment, I love that you have found value in the plan and are planning to take advantage of that. We're always here to help, so if you ever have any questions you may feel free to reach out to us at 1-800-433-5778.

  • Rated 5 out of 5 stars

    I usually don't buy the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a really good deal. It was 5 buck and it covers my headset if anything happens to it Couldn't pass it up and I usually don't buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed this service yet, but used it in the past and Geek Squad stands by their word- they take good care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had good luck in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet on this item but they came threw when I used on my printer so it’s worth the investment for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad always do a great job of taking care of their customers. It is worth the price to know that if something happens to your product, Best Buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best part of shopping at Bestbuy over online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty plans are a no brainer. You are buying something and foregoing the warranty then please seek help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store assistance is a BIG plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with the Logitech iPad Air 2 keyboard on two occasions. Easy replacement of the same item with Geek Squad replacement warranty. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will definently fix anything up thst you need. I had a pare of headphone that got messed up and Geeksquad was there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad! Anytime I ever have an issue with the product they always answer my question and fix the issue the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you know the product will break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a headset that generally breaks every year or so. It's great for that type of stuff. I wouldnt buy it otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy these for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying these product replacement plans for years. The way electronics are these days I believe its just something you have to factor in to the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you many times the program has helped out. Recently my sons watch broke and we were able to replace it so easily. I shop at BB because of the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is wonderful to have in case something happens with my product.

    I would recommend this to a friend