Customer Ratings & Reviews

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

Having product protection is a must, geek squad service will get you squared away.

The peace of mind you get when buying this with an item is undeniable. I bought this for a printer that decided to stop working so I came in and they changed it out for a new one within 5 minutes.

Great and will save moneg rather than buying a new one

This service gives you a sense of comfort knowing that if the product you purchase fails will be repaired or replace without you having to worry about spending money to replace the failed product.

I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

Always a good thing to have Extra warranty. What's a couple of dollars.

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)

Hassle free and convenient. Easy process. I have no complaints

Excellent service all the time very helpful techs. Recommended.

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

Geek Squad has assisted me in several situations. Laptop, Google Home, TV's, refrigerator, etc. Very happy. Intend to use Best Buy for any needs due to customer service and Geek Squad service.

I only purchase Canon printers because they never have given me any problems. Great for photo printing giving high quality products.I have not utilized Geek Squad for this item as yet.

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

I love the fact that I have 4 years instead of 30 days to be able to replace whatever I need when I purchase my products

For all my bigger purchases I always put this protection on my purchases. As a former employee, i know the value behind these service plans. Best Buy will do the best they can to satisfy

A very economical way of having Geek Squad access. This is especially true when you have a computer crash, take it in for repair and then are able to reduce the cost of this visit and at the same time buy future protection. A great deal.

Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

Great! Add-On Services. Thanks! for the orientation.

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it