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Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,099 reviews
  • Rated 5 out of 5 stars

    Protection That’s Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this protection for any product we purchase from Best Buy. For this one, we have not had to use it, but for the ones we used in the past, it is well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know I am covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my replacement plan, but I am gratified that I am protected if the need arises. Headphones should always be backed up with protection, especially expensive ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sorry but the last time I used the Geek Squad was when I bought my TV, I think. They were great & patient in explaining how to use the remote & getting the varied stations & using the DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have a warranty program for damages or repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad service several other electronics & an appliance of mine. So I'm familiar with their knowledge & expertise in these areas. So very helpful & quick to resolve any issues i have. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like with the Greek squad protection is that if there’s no item for the one being returned sometimes the prices are not given upgrade if the items cost more .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on majority of the items I purchased, Great buy, easy to use no hassles! Don't miss out when you can have great service and a new item if the other messes up or stop working etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not consider purchasing a product without purchasing the protection plan. I have had too many issues in the past where I got stuck paying for a repair. With the protection plan I never worry. I just make a phone call and it is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea for certain devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchasing these replacement plans down pretty well. After a while you know which devices will probably need them, and which won't. We've been burned before when choosing not to, but if the plan is $25 or less, not much risk in insuring your high $$ item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GSP is a must for me when i buy thing at best buy. Hope you never need it, but are always thankful when you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geed Squad Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance to have for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have for appliances for bothe kitchen and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time purchasing geek squad protection and I am impressed and love it. I'm glad that I did; it was well worth it! T.V., home theatre installation and the repairs of my laptop and desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each God's great to have protection to help you out with all the needs that you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek squad service for quite a few years and well worth it costs. I have made sure that a couple of my friends that are even less knowledgeable about technology than I have purchased plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a safety measure. Our home had a lighning bolt strike nearby and we had to get a new phone. This is to be used as insurance. I sometimes am slow to realized that insuring electronics is the way to go. Highly recommended....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll Never Need To Use My 2-Year Geek Squad Product Replacement, But It's Nice To Know That It's There If I Need It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have an extended warranty plan to make sure you are covered

    I would recommend this to a friend