Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,099 reviews
  • Rated 5 out of 5 stars

    Can't go wrong with the protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great investment you should not turn down, especially since it only cost a few extra dollars. If I didn't have this protection then I would have wasted my money on a defective product that was past the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW SAMSUNG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement TV for the bedroom when our VIZEO 55" went blank. We replaced it with a 55" SAMSUNG that was on sale. Very please with quality of the picture of this smart TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent purchases. Easy to use. Comfortable to have on any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting is important.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we have a purchase, the Geek Squad techs visit and install in a very timely and professional manner. We cannot say enough about all of our Best Buy experiences. Just simply great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Geek Squad product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Insignia shredder and because I knew I had a LOT of paperwork to shred, I decided to buy the two year Geek Squad extended warranty on the shredder. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had all my house connected and up and running. My family thanks the agent that came out and help us set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geek Squad Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad Protection plan on every major purchase with Best Buy. If anything goes wrong, they fix it immediately or replace it - no hassle! And the price is very reasonable for the peace of mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would get it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you know what at first I was like yea whatever but for some strong reason I did need this and it helped a lot! warranty def worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks always come through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue when I’ve had to use my GeekSquad protection service in the past. Most of the time it’s cheaper to buy the service ahead of time instead of paying for a replacement device when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great very good great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work great I like it a lot recommended.pp picture soon you said it was plus more great review thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great at the Laurel, Maryland location. They are always knowledgable, nice and efficient with my devices. Finally, they always return my product when promised.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awasome protecttion plan

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product will definitely buy again and recommend to other for that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad....the best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always professional and provides the best Customer Service. I will always buy these plans with the appropriate Best Buy purchases. They have never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not get Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would you do if it just stopped working? Be a Karen and throw a fit because your cheap? Well let me stop you there so you don’t look crazy and just buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any questions I call the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the extra protection/warranty because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, at least for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the coverage and hopefully I never will, but at this price, it made sense to me to add the extra protection and make it easier to deal with any problems, instead of having to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my 2 antennas that I bought. I am impressed with the knowledge of electronics that the Geek Squad service people possess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have. It covers the cleaning of our computer, fixing our TV or whatever we need and only costs $50 for a tech to come to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet needed to use the warranty, but I am sure the ease of use will work as the previous one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing for accidental damage should definitely get it

    I would recommend this to a friend