Customer Ratings & Reviews

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth the $$ because when you use these gaming products often they don’t last.

This was a replacement TV for the bedroom when our VIZEO 55" went blank. We replaced it with a 55" SAMSUNG that was on sale. Very please with quality of the picture of this smart TV.

The agents mounted the TV and set the other devicss. They were both polite and professional. The cleaned up and also wore covers on their shoes! My husband and I are very pleased. Thank you both

Geek Squad has always been there for me. I am very rough on my devices. And I have never had a problem getting support or getting an item replaced. Worth the money to insure your devices

Great product will definitely buy again and recommend to other for that price.

Wow, what a great value for a T.V. ... Color is great, with a built in visio streamer...

I am soooo glad this paper shredder came with a Greek squad protection.

They do help if you can't understand the device you're trying to set up, this is their expertise, and very helpful.

I received a new lap top and needed help setting it up. The Geek Squad is an awesome team of technicians. Thorough, knowledgeable and polite always.

This is a great service to have. It covers the cleaning of our computer, fixing our TV or whatever we need and only costs $50 for a tech to come to our home.

I bought an Insignia shredder and because I knew I had a LOT of paperwork to shred, I decided to buy the two year Geek Squad extended warranty on the shredder. Better safe than sorry.

Purchased this as a safety measure. Our home had a lighning bolt strike nearby and we had to get a new phone. This is to be used as insurance. I sometimes am slow to realized that insuring electronics is the way to go. Highly recommended....

It is great to have this peace of mind. Tech is so pricey.

Although I have not used for today product, I have utilized in the past. My personal experience has been a very easy process. No hassle when I brought in my damaged product. They replaced with a smile and covered the new product as well.

but did have it when my TV went our several years ago. They came to the house and tried to fix it and after it being to complex, my TV was replaced. Based on that experience, I will continue to purchase the warranty on expensive devices.

Anyone ever reads my reviews knows i love bestbuy warranties!

The agents are great at the Laurel, Maryland location. They are always knowledgable, nice and efficient with my devices. Finally, they always return my product when promised.

Every time we have a purchase, the Geek Squad techs visit and install in a very timely and professional manner. We cannot say enough about all of our Best Buy experiences. Just simply great!!!

GSP is essential for me. GeekSquad is great with handling issues.

Geek Squad is always professional and provides the best Customer Service. I will always buy these plans with the appropriate Best Buy purchases. They have never let me down!