Customer Ratings & Reviews

Essential for purchases with this product. If you have an Amazon stick I would highly suggest getting this as well. It’s very in expensive for what it provides an insurance for the stick

Depending on what the item is, I normally get the Geek Squad Protection Product Replacement..

My new headphones had a defective plug port making it impossible to recharge the batteries. I took it back in within a week and they simply gave me another set with no problem at all.

This Squad worked overtime to get my TV mounted, installed properly and working. Their dedication to completing the task wass top notch. Thanks for sending this team to my home.

I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! Purchased this for my speaker bar.

Always helpful and polite, even when policy or red tape disallows ideal solution

I received a new lap top and needed help setting it up. The Geek Squad is an awesome team of technicians. Thorough, knowledgeable and polite always.

I had purchased this on the first shredder I bought. When it stopped working I simply took it in and left with a new one. I purchased another replacement plan and will definitely do that again for the next.

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

My first fire stick stopped working in 9 months. No warranty. Bought a new one and purchased the warranty this time. Worth it. Needed it a month later!

I have renewed this for 3 years. Great discounts and discounted service calls. Well worth it if you made purchases. ALWAYS have Geek Squad mount or install your TV.

Best insurance for all electronics. You can renew and keep track of all your items on the app. I find this a great piece of mind and love that it's offered with all my high end tech.

Always purchase the Geek Squad service for the products I buy. To me it is adds value and peace of mind when the products needs to be serviced or replaced.

[Employee of bestbuy] GSP is essential for me. GeekSquad is great with handling issues.

[Employee of bestbuy] Makdowkskr slcowodor sofeocje xbcoosoxiw snckwkdow skcowoxofo aldowoaod s

I felt great knowing that tech assistance was available -almost- immediately for my laptop! And yes, satisfied with the quality of help my technician provided. Thanks Geek Squad!

I bought 2 years geek squad for my son Game controller and after a month one key was not working and I took it to store and they just replace with new one, loved their service

We always purchase the warranty service with each product purchased from Best Buy. The few times we Used it, we were satisfied and there were no issues.

I am not very computer literate but when something comes up I can call and get the help I need. They are very helpful and so far there hasn’t been anything that they haven’t fixed or help me to understand.

The Geek Squad mounted my tv with ease and all I had to do was sit back and relax...and all for only $49