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Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,097 reviews
  • Rated 4 out of 5 stars

    2 year Product warranty for Ubniversal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy these but for Harmony 650 Universal remote it is fair to good investment . They only last about just under 2 years. I have gotten 1 free replacement remote in past : although this time remote was 27 month old and out of warranty ;partly my fault as Remote was working poorly at 22 months but i thought problem would work itself out. Moral is if you have warranty don't wait for problem to get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would you not get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would you do if it just stopped working? Be a Karen and throw a fit because your cheap? Well let me stop you there so you don’t look crazy and just buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always provided quality services when I've needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always available to answer my questions and I am happy with their knowledge to explain me so that I can easily understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection just in case things do happen within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the Best Buy protection has worked for me every time one of the best policies out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best for What They Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Geek Squad service for the products I buy. To me it is adds value and peace of mind when the products needs to be serviced or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use the geek squad, but have every confidence that they will do the great job that they are known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! Purchased this for my speaker bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend extra coverage for ease of access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed this for 3 years. Great discounts and discounted service calls. Well worth it if you made purchases. ALWAYS have Geek Squad mount or install your TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased with Harmony keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I will not buy a replacement plan on something that cost so little but I had just experienced a replacement for a major purchase (Apple MacBook) and was probably gun shy. But Best offers the best replacement plans available and are quick with repairs or replacement. I highly recommend them for high value electronics and so in this case I like the purchase because keyboards are notoriously finicky and prone to spills and drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan with everything you buy. Its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Ensures Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the warranty service with each product purchased from Best Buy. The few times we Used it, we were satisfied and there were no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install...for them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv with ease and all I had to do was sit back and relax...and all for only $49

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great investment you should not turn down, especially since it only cost a few extra dollars. If I didn't have this protection then I would have wasted my money on a defective product that was past the manufacturer warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gewat k

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makdowkskr slcowodor sofeocje xbcoosoxiw snckwkdow skcowoxofo aldowoaod s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Squad worked overtime to get my TV mounted, installed properly and working. Their dedication to completing the task wass top notch. Thanks for sending this team to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential for purchases with this product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for purchases with this product. If you have an Amazon stick I would highly suggest getting this as well. It’s very in expensive for what it provides an insurance for the stick

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great picture

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for the space. Excellent picture views.

    I would recommend this to a friend