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Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,099 reviews
  • Rated 5 out of 5 stars

    Geek squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always available to answer my questions and I am happy with their knowledge to explain me so that I can easily understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the service when I purchased new tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. They set up my tv, hooked it up to my sound equipment and took the old tv out. They also help me reset my laptop and cleaned it up. Great service, good people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics can go faulty. I buy this for everything because you never know when you might need it. Last time I used this they helped me get into a working device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is more than worth the price. I had a couple of issues that I would have had to spend too much money on if not for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on anything electronic that allows protection. If anything happens to it under warranty guidelines, I'll make sure I'm able to get it fixed or replaced. However the warranty works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Night Owl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my camera system and had no problem tm returning it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Grwat’

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nsmessk ejeneem enemeke edurieodor rosowprr dskieord. Weloee ee s doe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend to purchase the geeksquad product replacement plan. Prevent rebuying a item should it go bad. I highly recommend getting the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 years replacement is a value that I have used often. In 2 years from now I want to change my product I will be able to without any problem. Best Buy is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always looking ahead in case of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to my purchase because it was low cost and definitely worth the investment if it has a problem in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan to cover a graphing calculator that I had to ship to Afghanistan because my spouse was deployed and taking online college classes. I haven't had to use the plan but I'm still happy I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had a problem yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's extended warranties and replacement plans are always worth the few bucks extra, especially when they replace whatever it was that does not work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read a bunch of great reviews on this product before I purchased it, and they were all right. This thing is incredibly loud, and shakes the house with bass. Might get a second to pair with for ultimate experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do help if you can't understand the device you're trying to set up, this is their expertise, and very helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very handy to get my product replaced or serviced if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection very important

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased any items I'm asked do I want protection. Sometimes I yes sometimes I say no. But when it comes to commuter, tv, cameras I go for it. Also so easy to renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use the geek squad, but have every confidence that they will do the great job that they are known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all of the bells and whistles I could has for. I like the fact that I can use it with my new smart phone. I'm still learning about all of the different features and I think the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply AMAZING! My Family absolutely loves it! I would recommend!

    I would recommend this to a friend