Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,099 reviews
  • Rated 5 out of 5 stars

    Love having the security of a 2yr replacement agre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to add on 2 year replacement service as often as I can,Knowing if something breaks,doesn't work right or whatever is a good thing to have when you have kids ,then teenage boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad replacement insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad product replacement for everything i purchase it has come in handy for more than one purchase. I am hard on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an iPhone 12 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally purchase extended warranties, but it depends on the item and if it has many electronic parts, then I usually make the exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our new tv in just a short time and were very helpful in the use of our new Samsung. Great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GREEK SQUAD ARE REALLY GREAT IN GETTING HELP TO YOU FOR YOUR COMPUTER AND RELATED PROBLEMS. WE HAVE USED THEM SEVERAL TIMES AND AS A NON GREEK ITS A GREAT SERVICE . I WOULD RECOMMEND IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung qled tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on my tv. It covers just about everything that can go wrong, if they cant fix it they replace it, or upgrade it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service nice environment Friendly community

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to he rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like their service. They understand when you are under distress if your tech items are malfunctioning. They try to help as much as they are able.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need this service but I did purchase it for reassurance. My instore experiences have been very reassuring when it comes to assistance so I felt this was important to add to my product especially with how heavily I use it. And for the price you really cant ask for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy it very seldom use it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the peace of mind it adds when I buy something is worth it for the most part I very seldom have to use it when I do bestbuy always mkes it simple and easy to take care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement fees.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement fees are very useful. Have used them with Roku sticks a couple of times with no problems. Best Buy replaces immediately with no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to help me when ever there is a problem with my computer. The squad is very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed remote control. Brought it back to Best Buy and got identical brand new one without any hassle. I don't usually purchase protection plans; but in this case, I'm so glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting a warranty on any product, it’s a wise decision and can really save you in the long run jus in case something were to go wrong with ur purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this paper shredder came with a Greek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must to have this protection for anything I buy in Best Buy which is more easier for me and my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are what you look for when looking for ease and peace of mind. makes it really easy to handle issue that comes up with tech and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement is a very good deal. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection always comes in handy just in case

    I would recommend this to a friend