Customer Ratings & Reviews

Geek Squad was top notch in Customer Service for me. Zachary was awesome! He explained in detail my options and was so knowledgeable! Thank you Zach.

I like to purchase this warranty because I don't have to worry about it breaking and spending a lot of money to have it fixed.

A good warranty, and I appreciate the option to purchase one for this investment since it would be an expensive replacement if something went wrong with it when it was still so new.

This does what it is supposed to do under the necessary conditions if you need a new product. I have used it several times, and it is better than buying a new product in most cases.

Geek squad is a must! Why spend all this money on a product but not purchase the protection? This is the best way to get your product fixed for the price of one time and fast.

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I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

Geek squad product replacement is a very valuable thing to have. If anything goes wrong with your product, they will replace it at no charge.

I usually get replacement warrenties. You never know what can happen. Faulty product, accidently damaged in move,or just wear and tear from use. $10 for this is better that $60!

I get the geek squad service and all of my expensive products you never know when you’re going to need them I would recommend it to

I buy extended warranty through geek squad on the very thing. Better safe than sorry. It has saved me before when stuff went bad. Worth the extra few bucks for peace of mind for me.

I'm have taken advantage of this a couple times! Saves money as well! The process was easy! All I had to do was go into my local best buy and they did an exchange!

Have always provided quality services when I've needed it

I bought the 2-year protection plan for my firestick and it was a very cheap price so it was well worth it so if anything goes wrong with it in the next two years I get a new one

I always get the extra protection plain just in case you never know what's going to happen. I haven't had any issues returning things as long as I have the protection plan.

I never buy warranties but I bought this one and when the calculator broke it was replaced with no questions asked.

Geek squad protection is great, I have never been hassled about a qualified exchange on an item, in and out of the store with a new product.

I would like to replace the warranty after the manufacture one is expired but depend on what kind of products I had purchased

I always add Geek Squad Protection onto all of my products I buy through Best Buy due to all of the amazing benefits that comes with having GSP!

Geek squad is very convenient, they are located inside Best Buy stores. For small equipment I dropped off to store for repairs and picked up following day. Very efficient