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Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,099 reviews
  • Rated 5 out of 5 stars

    Are you kidding? Who wouldn't buy this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the product replacement plan, because you never know what could go wrong with these things. Better safe than sorry!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick pleasant service for lap top and printer connection. Quick service for virus clear out lap top. Talk to a person for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the replacement prior to this purchase and was greatly pleased with the service I received. No questions. My product was replace immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service due to a volume issue, unfortunately the other radio I exchanged it for had the same issue. But no problem exchanging the radio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I love the peace of mind knowing i have coverage if something breaks. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service best thing to have part of your Best buy membership with lots of perks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad replacement as I had not on a TV that just had the network flake out after 14 months of use. Cheap insurance it remote or Fire stick has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited several times with my laptop and the staff was always patient with my lack of computer skills. The advice given by them was always very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan I recommend it to anybody to get it because you never know. It has come in clutch too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need lots of Geek help and this service is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not manage without the Geek Squad. They are great help for a great price. I am grateful Best Buy offers this valuable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY PROFESSIONAL AND SET UP QUICKLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THER GEEK SQUAD CREW WERE VERY PROFESSIONAL GAVE ME OPTIONS AND EXPERTISE AND MOUNTED MY TV AND SET UP MY STEREO EQUIPMENT VERY QUICKLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful Best Buy offers warranties and product replacements and that they have staff in their stores to fix products as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My firestick somehow went bad and the geek squad was there to have my back. I'm so glad I purchased this extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took advantage of using this service when my phone screen cracked. Other than having to wait in line to have someone look at my phone, my phone was fixed at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both TVs in my home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents came to my home and installed both Televisions, one in living room & one in living room, I smile when I’m watching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my protection plan. There are more benefits than I thought about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you buy the Best Buy Geek Squad plans. They are reasonably priced and best buy honors them with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great. They are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me set up my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate that Best Buy Geek Squad put security on my new computer, added my windows 10 that i purchased and were so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will let everyone know that i come across thank you si much

    I would recommend this to a friend