Customer Ratings & Reviews

Geek Squad is the best, I was very happy to have the replacement on my product. I did learn A valuable lesson.

Geek Squad Product Replacement protection is something that I think is a must have these days. While some product last a while, you can never be sure. The Geek Squad is always the best at attending to our need when a problem comes up. Thanks again.

I enjoy my Insigna Fire TV w/Full HD. It was super easy to install. With $20/mo xfinity wifi, a window antenna from best buy and Amazon Prime, I get lots of free local broadcast stations and streaming apps. Cheapest quality solution I could find.

Good to jave when you need it I have had to use it

Whenever I purchase an electronic product at BestBuy, I will always purchase this service. I like the reassurance of having protection on any product at BestBuy. It have saved me from spending a lot of money on getting an item fix or replaced.

I had previously bought a corded phone with a 2 year Geek Squad warranty. That day, it was broken. The Geek Squad representative immediately replaced it. I then purchased a new phone, and again bought a new 2 year warranty. I was totally satisfied and knew that Best Buy and the Geek Squad were genuinely dependable.

The 2-Year product replacement isn’t as expensive as I thought it would be. I purchased this with my calculator for a statistics class and has helped me tremendously. I’ll definitely be purchasing product replacement for any other items I’ll purchase in the future.

I love my new tv it a wonderful picture and i love to order it agin when my other tv go out

Comes in handy when you need to get a replacement product

I'm a total klutz - a protection contract is a must.

I bought this plan for my new Panasonic - KX-TGD833W DECT 6.0 Expandable Cordless Phone System with Digital Answering System. It was a good value and hopefully I won't need it.

I haven't had to use this yet, hopefully don't. Got it for the phone I purchased for an elderly family member. I've had it for other merchandise and was always easy to work with.

My 12 year old daughter got the chrome book for Christmas. Three times i have used the the two year replacement and all three times they made IT easy , and reacted fast and replaced the chrome book once ! This is putting your money where your mouth is . Best Buy backed up the Warranty and I will Always buy my electronics simply due to the service the Geek Squad provides

My harmony 665 died. Getting a new one to replace it was painless with the product warranty I bought. The Geeks gave me a new remote and I programmed it myself. I got a new 2-year warranty on this new one as well. Its well worth the $$$ with a device that gets daily use from my streaming addicted family in the age of COVID-19.

No higher recommendation can I give to hiring the Geek Squad for any of your electronic needs, which includes computer maintenance/setup; home theater, etc. I've used them for years and will not go anywhere else for my needs when it comes to my pc or needing something with my home theater setup. Yes! Yes! Yes!

I like the geek squad protection option! Purchased a few items at Best Buy and have purchased the geek squad protection plan and really appreciate being able to return the item if it falters and am able to get the full purchase price back for the items so that I could purchase something different. I would definitely recommend purchasing a protection plan.

I haven’t had to use the geek squad yet, but I know people who have and they have nothing but good things to say about them. Whenever I need to use them I’m sure everything will be amazing.

Best warranty. I love geek squad warranty. Whenever possible I buy my products from Best Buy since their customer service and geek squad are phenomenal. If I ever have an issue with the product, I have never had a problem. They either fix it or give me a new product or Give me credit, let me go pick something else

I haven't had to use this yet (I bought this for a roku stick) and hope I don't ever have to. But it's super affordable if you're already making a slightly pricey purchase. I always like to stay on the safe side to have guaranteed help and protection for my electronic devices, so this was a clear option to go for.

I have yat to use the Geek Squad service, I'm sure the device is of integrity.