Customer Ratings & Reviews

I always buy this with computers. I spend a lot of money on a computer and computers can quit working. NOT the fault of Best Buy. Things happen. Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

I’ve always loved the warranty with bestbuy makes everything so much easier if for one reason or the other the items I purchase stop working out of the blue! I always make sure that anything I buy I buy the warranty because it just makes everything so much easier

My sons calculator stopped working and they gave us a brand new one. No questions and no hassle. The calculator even was more expensive and we didn’t pay the difference. I usually never buy warranties but with a 14 year old and a $120+ calculator the $20 seemed like a good investment and it definitely paid off!

I have used this TV for a month or more in the bedroom, I have no problems with it & I had compliments on the great picture. I have always loved LG for that reason, for I have tried many brands in my years & feel this is the best for a picture. I do agree Sony has the best color for pictures. It was stated this is a fill in for another return, it is slower to come on for pictures, but not that bad to not love the TV for the bedroom.

I’ve had the Geek Team help for mostly all my pc needs. Even when I try downloading from my phone and feel security issues are well met. They have gone out of their way to teach me with formulas to help create a financial spread sheet! YEP! Out of their way & patiently help Senior Citizens!

Good to jave when you need it I have had to use it

The Geek Squad was very knowledgeable and helped us understand all rhe new hookups!

When I purchase any major items I usually get the Geek Squad protection. This is not usually a problem on times but have had to use it every now and again and at that point in time, its worth its weight in gold. Best Buy is very accommodating when it comes to their warranties and I dont know if its just the store I go to, but they always to seem to take care of me when the time comes for me to use this benefit. I would always recommend it on any major items of value.

My autistic son has a history of being hard on remotes, so when I bought him his first Fire Stick a little over 2 years ago, I got the replacement plan. I needed a new remote within the first year, no problem. Got the replacement Fire Stick with remote and liked the protection so well, I got it again, too. It did save me some money, for sure. My son, as he has grown older, is more careful with his possessions, but I still feel this is money well spent.

You need to review the circumstances where you will use your product, if you have children, pets, etc. if you are tipically clumpsy with tech products get the Geek squad warranty. its better than losing your hard earned money again and again.

Having Geek Squad has been a great relief for me, I am not electronic savy and can not set up any type of computer. Geek squad staff is very professional and knowledgeable.. Last year I bought in 3 separate devices that were all repaired at no cost. I love and will never be without Geek Squad Protective services.

The geek squad at Best Buy are very highly professional individuals who know their stuff and do a terrific job in helping you resolve any issues you have with the products that you buy from their store I highly recommend them

I'm a total klutz - a protection contract is a must.

The Geek Squad is always polite and helpful, listens to issues and tries to solve on the spot if possible, for a past printer, they took one look and said not fixable, but gave me a gift card on the spot for the orig purchase price to pick out something else to replace it. (ditched the ink jet and got a laser jet, though black and white only ink, the ink lasts a long time!)

Comes in handy when you need to get a replacement product

Geek Squad is the best, I was very happy to have the replacement on my product. I did learn A valuable lesson.

I have been paying for xfinity devices at $10 each for years. I replaced them with these devices, and now can do everything plus more. I have already subscriptions to primevideo, hulu, nextflix..., this does that Plus the xfinity channels. I wasted a lot of money through the years when all you really need are these ROKU devices. got the $39 version. worked really slick.

I love my new tv it a wonderful picture and i love to order it agin when my other tv go out

This was very much needed for my washer. Previous washer broke down after two years and I regretted not getting the warranty. Geek squad certified if they can’t fix it, they will replace from what I was told. My uncle made us of his extended warranty when his washer broke down and he was happy to get a replacement.

Removed the old TV. Set up a 75" QLED TV with a sound bar and rear speakers. Installed a wall mount for the TV. All of the equipment worked well and the Geek Squad did an excellent job; very neat and particular. They offered many tips on the operation and made sure that we were comfortable with operation of the Smart TV. We have and will continue to promote them to friends.