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Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,099 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each God's great to have protection to help you out with all the needs that you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this extra layer of protection when purchasing anything from best buy. I love to have extra protection when original warranties run out. And the Geek Squad are trained professionals that get it done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for electrical merchandise such as a shredder is wonderful, especially if it breaks down within a 2 or 3 year period; replacements may be provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have an extended warranty plan to make sure you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET GEEK SQUAD PROTECTION!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS PROTECT ANY PURCHASE WITH THE GEEK SQUAD!! EASY TO DEAL WITH AND CAN ALWAYS GET AN APPOINTMENT AND HELP!!! LOVE THE GEEK SQUAD 111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service. Highly recommended it. Much better than the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent had to use them yet but i have heard alot of good things about the service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad replacement plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently great, able to make returns and purchase new items with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranties Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had reason to regret the purchase of a geeksquad warranty, these plans are great, no hassle at a great price. Geeksquad offers great advice, they are qualified and knowledgeable and gives excellent service from staff that actually cares!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good piece of mind just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good piece of mind. I think they now have a better way of protecting your equipment with some kind of overall coverage vs each individual piece that I wish was available when I bought this however I’m happy to have the coverage as peace of mind especially with the larger TV that I would not personally be able to get off the wall and take to the store for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feature adds a little peace of mind. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LoveHarmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate having more than one remote laying around and trying to keep track of them! Harmony has solved this issue for me and has been improving their products for years! Now you can have the app on a smart device and don't even need to have a remote laying around! This is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2 year plan. It keeps me safe in knowing that my phone and other electronics that I purchase will be protected and taken care of if I have any issues. This program allows for agents to take care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely always purchase the product replacement now when buying products and it has been invaluable. I've always needed it and it was worthwhile price wise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have GSP for any product that is expensive or in the hands of young children or traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used there services quiet a few times they are right on point with answering your questions or resolve the problem but I kind of think there price for the service is a little high but that is life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has done a wonderful job in our home! They mounted 3 TV’s and did a great job! They gave great advice on operating our TV’s! Our installer Marc was fantastic! Would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE IS WHAT MAKES YOUR STORE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK QUAD HAS ONLY BEEN USED BY THIS HOUSEHOLD ONCE OR MAYBE TWICE ON ANY PURCHASE FROM BEST BUY. THEY CAME OUT AND EPLACE SOMETHING ON A PREVIOUS TELEVSION WE PURCHASED. EXCELLENT SERVICE. NO COMPLAINT'S.

    I would recommend this to a friend