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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,097 reviews
  • Rated 5 out of 5 stars

    Get Geek Squad replacement insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad product replacement for everything i purchase it has come in handy for more than one purchase. I am hard on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to help me when ever there is a problem with my computer. The squad is very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase warranty I never have a issue when redeeming it it's fast and easy and if you want a upgrade you just pay the difference i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used GS because Best Buy has great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection on most purchases from Best Buy. However there products are of such great quality that I have never has to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an iPhone 12 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally purchase extended warranties, but it depends on the item and if it has many electronic parts, then I usually make the exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have to cover your electronics.Geek squad will cover you if any damage happens you know what they say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, very friendly. for those who have challenge in resolving issues online, this is the very easy option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product replacements are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase the geek squad product replacement warranty and if something goes wrong with the electronics there is no hassle to replace do yourself a favor and get it because it is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was unabe to get help that I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person that I spoke with game me his opinon but unable to correct offline problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME COVERGE GT THIS ONE FOR SURE I HAD A PROBLENTHEY WERE RIGHT ON IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung qled tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on my tv. It covers just about everything that can go wrong, if they cant fix it they replace it, or upgrade it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to he rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like their service. They understand when you are under distress if your tech items are malfunctioning. They try to help as much as they are able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't remember getting this item or service but my brother seems to say it is very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for my laptop and love the recommendations I received from Geek Squad. My family know that any problems with the laptop all they have to do is get in contact with Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranty makes life so much easier for not only my self but also the geeksquad customer service person when I have to make a return of exchange

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP for life

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with GSP. Best Buy is the best for this. Buy with confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One headset Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is GREAT! I got this warranty for my son’s Xbox One console. The product and the price for the warranty, is the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly couldn’t tell you. This is a new iPad purchase that this came with. Never installed did not have any virus type issues..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need this service but I did purchase it for reassurance. My instore experiences have been very reassuring when it comes to assistance so I felt this was important to add to my product especially with how heavily I use it. And for the price you really cant ask for much more.

    I would recommend this to a friend