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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,097 reviews
  • Rated 5 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever bought something then shortly after you install it the whole thing breaks and you have wasted your money? Well, with Geek squad insurance you just take it in and they fix it. Such a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are what you look for when looking for ease and peace of mind. makes it really easy to handle issue that comes up with tech and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased the geek squad replacement. After about a year the shredder started acting up. I took the shredder in and left with a brand new one. It was as simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t need the box or anything. You don’t even need your receipt as long as you gave your phone number when purchasing. Simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement fees.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement fees are very useful. Have used them with Roku sticks a couple of times with no problems. Best Buy replaces immediately with no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having the security of a 2yr replacement agre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to add on 2 year replacement service as often as I can,Knowing if something breaks,doesn't work right or whatever is a good thing to have when you have kids ,then teenage boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so worth getting they check my computer , remotely. Recommend anything needed and will fix it if anything wrong. Strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection= satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my shredder. it help incase if something happened. always have protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad means peace of mind for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I failed to purchase this in the past and was out a fair amount of money. For the amount of money to get the protection it was well worth it. And the fact that it covers 2 years was what had me saying Yes I want that! I do not think I will make another purchase without that protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad product replacement plan is Great, If the Geek Squad can't fix the product they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will let everyone know that i come across thank you si much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so worth getting they check my computer, remotely. Recommend anything needed and will fix it if anything wrong. Strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and kind. me and my wife was amazed with the wonderful customer service provided to us. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and hope you never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to get insurance on every purchase, but the item this was for was something I have never used before, and I got it at a great sale price, that the amount for insurance was paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is always a good thing, sometimes more worthwhile than others, It is calming to know if anything goes wrong, you are covered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy it very seldom use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the peace of mind it adds when I buy something is worth it for the most part I very seldom have to use it when I do bestbuy always mkes it simple and easy to take care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. I always get the best buy warranty. It’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always buy protection plans.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We believe in buying the protection plan, and especially with larger purchases. Best Buy, and Geek Squad techs are truly experts at their game. Awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GREEK SQUAD ARE REALLY GREAT IN GETTING HELP TO YOU FOR YOUR COMPUTER AND RELATED PROBLEMS. WE HAVE USED THEM SEVERAL TIMES AND AS A NON GREEK ITS A GREAT SERVICE . I WOULD RECOMMEND IT.

    I would recommend this to a friend