Customer Ratings & Reviews

I get the geek squad service and all of my expensive products you never know when you’re going to need them I would recommend it to

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

The agent fixed my my iPad Air is a few minutes. He was simply excellent.

I would like to replace the warranty after the manufacture one is expired but depend on what kind of products I had purchased

Best buy has always had very good replacement plans, so every time I purchase a product that can be covered under a plan. I definitely purchase the replacement plan as well.

Depending on what you are buying, sometimes it's wise to get a product replacement contract at the same time -- regardless of whether it is ever used. Just good insurance.

Geek Squad was top notch in Customer Service for me. Zachary was awesome! He explained in detail my options and was so knowledgeable! Thank you Zach.

Geek squad product replacement is a very valuable thing to have. If anything goes wrong with your product, they will replace it at no charge.

I GET A 2YR. REPLACEMENT WITH A LARGE PURCHASE. IF SOMETHING HAPPENS TO MY PRODUCT BEST BUY GEEK SQUAD FIXES IT.

Great service from best by I get it on everything and they take care of the clients

Love the products. It is gorgeous is for current times,and service

Geek squad service best thing to have part of your Best buy membership with lots of perks

I got this to cover my sons stereo speakers just in case something inexpected happens. I have used this in the past and never regretted the peace of mind that I got.

I have come to learn that purchasing additional coverage for any and every product when offered is a life saver. Let's just say its a lesson well learned. Easy to use if needed.

The plan is just fine. Fortunately have not needed to utilize it but good insurance.

Geek squad protection is great, I have never been hassled about a qualified exchange on an item, in and out of the store with a new product.

I always get Geek Squad Protection just in case...

Previous phone broke and because I usually get the Geek Squad extended warranty, I was able to replace the original with no hassle and done immediately. Thanks Geek Squad!

All the products I buy from Best Buy that can have protection, I buy the geek squad protection. They will come to your rescue at your house to help. I highly recommend it

The plan is great. Best Buy offers great plans for all your devices and it is something I purchase on all my purchases