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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,097 reviews
  • Rated 5 out of 5 stars

    The expert squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing and helpful There for you to answer any question you might have and very knowledgeable in their field

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but there’s a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is cool because my TV had an issue and they let me get my original purchase value towards a new one. However, it didn’t carry over and terminated the geek squad plan when I did that. I had to buy a new one. Still, I got a $900 TV for about $400.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product replacement warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is something wrong with your product after you buy it then you.i can take it back and exchange it for a new 1. It is so convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have it, hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say, it's like insurance. you have to have it but hope you never need it because that would mean something has gone wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually thinked twice to purchase service plan but it was worth it because I was able to return and receive new headphones at the time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great. They are very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made ny laptop fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad improved the speed of my laptop by 100%. They are great technicians. Great Job Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection plan on Electronics I know I will have for a while. Glad to see it was available on the Amazon Fire TV stick, and for a low-low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stupendous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a life saver. Reps are knowledgeable, always polite, and have resolved my issue in a timely fashion. I will always have Geek Squad as my support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earned money it’s good to be worry free and add warranty cause you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know it is here if I need it. Product it was bought for has worked great. But 2 years are not up yet, we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I love the peace of mind knowing i have coverage if something breaks. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 2 year Geek Squad Protection for our Harmony Elite. The best purchased we made. The follow up service on the Harmony is "Excellent." Thank you Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always grab GSP if you can!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the option to protect my purchases weather I need it now or throughout the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mohu Antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the replacement plan, haven't had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection too. If anything goes wrong in the first two years I am able to get a replacement without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit, I don't usually need this service, but the times I have used it, it's saved me a good amount of money. It basically balances out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a free or even more discount on a service we all use. This is the reason people love android still…

    No, I would not recommend this to a friend