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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,097 reviews
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided during installation! Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers my products so if it breaks it is replaced what more could I ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this geek squad thing because i know i use this products so often that i want to have guarantee for what ever happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this protection, I haven't had any trouble using this and buy it with everything that I can, it's so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Geek Me Up Scottie”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets 10 stars from me! They are so helpful, knowledgeable, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet;however, it's better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must for certain items. There protection plan for my cell phone has been a great purchase for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have just in case you have a little accident eith your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the replacement prior to this purchase and was greatly pleased with the service I received. No questions. My product was replace immediately.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Shredit bro

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, with decent build quality. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage gave me peace of mind for our new TV. We knew if we needed any assistance after purchase it would be readily available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited several times with my laptop and the staff was always patient with my lack of computer skills. The advice given by them was always very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the 2 year protection plan. A lot can happen in two years. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount TVs replaces defected product’s at no costs and with great values. Am very much happy with the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 Year Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer glitched and they took care of it right away. Wonderful to have this service when you need it most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is great because I owned the previous version that was discontinued but was able to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya never know when your gonna need it Best Buy offers decent pricing on their warranties and do a great job of taking care of ya when something happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No agent mounted the TV we did by ourselves no expert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes care of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to call on the Geek Squad, for ANY electronics, whether you buy them from Best Buy or not, eased our minds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad replacement as I had not on a TV that just had the network flake out after 14 months of use. Cheap insurance it remote or Fire stick has issues.

    I would recommend this to a friend