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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,097 reviews
  • Rated 5 out of 5 stars

    always there when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had any issues with the geek squad. i have referred many people to them. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for any item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend a Geeksquad protection 2year plan for any purchased product. It’s no worries if it goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to come in and with 10 minutes the geek squad team replaced our damaged glass for our iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan, everyone needs to have protection plan in everything you purchase as electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad i paid for this service. Anything can happen to an electronics. So the protection plane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome i apreciate everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys hlepd me get a new speaker and a replcement for my warranty thanx for everything and god bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement is always worth it with any product over $100.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional warranty is worth purchasing especially when your original warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like they handle their work. No excuses they do their best to resolve issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    betty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan has a great price and and warranty the Geek Squad agents are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great and hassle free experience with the Best Buy warranty. Easy to replace with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for peace of mind. warranty ensures i don't have to worry about my product breaking in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have protection plan from Best Buy. Make it easy as 1-2-3 to replace your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud replacement services is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the remote didn’t work and geek squad let me get a whole new remote with out asking what happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to be protected and knowing your electronics are in good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider for Portable products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't buy these plans, but for "Portable" products I would recommend, especially if you feel that you got a great price on the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always worthwhile on expensive tech. The cost is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometims Saves You Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't leave Best Buy without it. You never know when something decides to stop working. Has saved me money on repairs and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet but glad to have it. BestBuy always takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully it's worth the purchase haven't used it yet. will have to write a revision once used.

    I would recommend this to a friend