Customer Ratings & Reviews

They are really familiar with products as well as software & technical details we often don’t pay attention to they really take the time to resolve all issues mentioned

Excellent purchases. Easy to use. Comfortable to have on any room.

GSP is a must for me when i buy thing at best buy. Hope you never need it, but are always thankful when you do

Geek squad protection always comes in handy just in case

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

darn good value for the price bought as a just in case

This is my first time purchasing geek squad protection and I am impressed and love it. I'm glad that I did; it was well worth it! T.V., home theatre installation and the repairs of my laptop and desktop.

Have had Geek squad service for quite a few years and well worth it costs. I have made sure that a couple of my friends that are even less knowledgeable about technology than I have purchased plans.

Geek squad protection has been fantastic they have not let us down yet, we take our stuff in to get check out when needed and they give us good information that we need thanks geek squad

I would not consider purchasing a product without purchasing the protection plan. I have had too many issues in the past where I got stuck paying for a repair. With the protection plan I never worry. I just make a phone call and it is covered.

Customer service was great I am confident that I will be able to work this phone

If you have the option to purchase a product replacement plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products will be replaced if they get damaged.

If you have the option to purchase a product replacement plan, do it! It's usually inexpensive, and it provides you with peace of mind, knowing your products will be replaced if they get damaged.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Have not had to use this yet; hopefully will not need to. However, geek squad has always been there in the darkest of times to take care of whatever electronic problem one may be having.

Good ac with many options fan or ac i love this a lot

Product replacement is a very good deal. It is worth the money.

We have purchasing these replacement plans down pretty well. After a while you know which devices will probably need them, and which won't. We've been burned before when choosing not to, but if the plan is $25 or less, not much risk in insuring your high $$ item.

Safety net if my machine needs servicing. I’ve used Geek Squad warranty in the past - not bad except if the product is no longer manufactured, you have to pay difference for newer replacement model.

I bought this service for my 2 antennas that I bought. I am impressed with the knowledge of electronics that the Geek Squad service people possess.