Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,097 reviews
  • Rated 5 out of 5 stars

    Installed my TV over I fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my TV did an outstanding job, placing my speakers making sure that my sound bar was perfect With the rest of the speakers. Outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay extra to get geek squad for your own protections. If it is ever break just take it back to Best Buy to get it fix or replacement if they can’t fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't remember getting this item or service but my brother seems to say it is very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the Geek Squad to help me when ever there is a problem with my computer. The squad is very knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hhas been able to fix my computer fast.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been able to clear any virus that has attacked my computer. The agents have been able to help me take care of problems online chatting with an agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it. They install appliances with white glove service. Know they cannot install hard wired appliances anymore. You must have outlet boxes to plug in to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get on higher dollar electronics.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad replacement insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad product replacement for everything i purchase it has come in handy for more than one purchase. I am hard on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave home without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great! They provide a reliable and “bang for your buck” way to keep your products new and secure. I don’t buy anything without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used GS because Best Buy has great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad Protection on most purchases from Best Buy. However there products are of such great quality that I have never has to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed viruses quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have! Great value for the services covered. You will easily save time and money if you buy this plan and utilize all that it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for an iPhone 12 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally purchase extended warranties, but it depends on the item and if it has many electronic parts, then I usually make the exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase warranty I never have a issue when redeeming it it's fast and easy and if you want a upgrade you just pay the difference i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexia Firestick Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty for anything that I purchase from Best Buy because they honor the warranty with no problems or issues and I have been a loyal customer for at least 12 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection= satisfaction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for my shredder. it help incase if something happened. always have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how am i to review this I never want to have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung qled tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on my tv. It covers just about everything that can go wrong, if they cant fix it they replace it, or upgrade it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to he rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like their service. They understand when you are under distress if your tech items are malfunctioning. They try to help as much as they are able.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One headset Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is GREAT! I got this warranty for my son’s Xbox One console. The product and the price for the warranty, is the BEST!

    I would recommend this to a friend