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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,097 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage. I always get the best buy warranty. It’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly couldn’t tell you. This is a new iPad purchase that this came with. Never installed did not have any virus type issues..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a warranty to protect your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to need this service but I did purchase it for reassurance. My instore experiences have been very reassuring when it comes to assistance so I felt this was important to add to my product especially with how heavily I use it. And for the price you really cant ask for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the product replacements are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase the geek squad product replacement warranty and if something goes wrong with the electronics there is no hassle to replace do yourself a favor and get it because it is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy we purchase Geek Squad 2 year warranty. Might not need it, but it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are what you look for when looking for ease and peace of mind. makes it really easy to handle issue that comes up with tech and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution for my laptop and love the recommendations I received from Geek Squad. My family know that any problems with the laptop all they have to do is get in contact with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad product replacement plan is Great, If the Geek Squad can't fix the product they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t need the box or anything. You don’t even need your receipt as long as you gave your phone number when purchasing. Simply the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement fees.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement fees are very useful. Have used them with Roku sticks a couple of times with no problems. Best Buy replaces immediately with no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and kind. me and my wife was amazed with the wonderful customer service provided to us. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so worth getting they check my computer , remotely. Recommend anything needed and will fix it if anything wrong. Strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I purchased the geek squad replacement. After about a year the shredder started acting up. I took the shredder in and left with a brand new one. It was as simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you ever bought something then shortly after you install it the whole thing breaks and you have wasted your money? Well, with Geek squad insurance you just take it in and they fix it. Such a deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad means peace of mind for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I failed to purchase this in the past and was out a fair amount of money. For the amount of money to get the protection it was well worth it. And the fact that it covers 2 years was what had me saying Yes I want that! I do not think I will make another purchase without that protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my my iPad Air is a few minutes. He was simply excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection just in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the help given by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything the Geek Squad has to offer. They are always so helpful. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so worth getting they check my computer, remotely. Recommend anything needed and will fix it if anything wrong. Strongly recommend

    I would recommend this to a friend