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Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,097 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know it is here if I need it. Product it was bought for has worked great. But 2 years are not up yet, we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech squad to fix purchased equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very convenient, they are located inside Best Buy stores. For small equipment I dropped off to store for repairs and picked up following day. Very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with Geek Squad Product Replacement. Excellent Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection too. If anything goes wrong in the first two years I am able to get a replacement without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my firestick! All my favorite apps to stream my favorite shows in I place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit, I don't usually need this service, but the times I have used it, it's saved me a good amount of money. It basically balances out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My firestick somehow went bad and the geek squad was there to have my back. I'm so glad I purchased this extended warranty

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Shredit bro

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, with decent build quality. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek squad its excellent I always recommend to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are you kidding? Who wouldn't buy this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the product replacement plan, because you never know what could go wrong with these things. Better safe than sorry!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stupendous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a life saver. Reps are knowledgeable, always polite, and have resolved my issue in a timely fashion. I will always have Geek Squad as my support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick pleasant service for lap top and printer connection. Quick service for virus clear out lap top. Talk to a person for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary to have especially when things always seem to occur out of no where. Only con is that they are never fully staffed when u need your things fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection plan on Electronics I know I will have for a while. Glad to see it was available on the Amazon Fire TV stick, and for a low-low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 2 year Geek Squad Protection for our Harmony Elite. The best purchased we made. The follow up service on the Harmony is "Excellent." Thank you Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers my products so if it breaks it is replaced what more could I ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services is always convenient to have in case you have any issues with your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you buy the Best Buy Geek Squad plans. They are reasonably priced and best buy honors them with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to protect the merchandise!! You never know what can go wrong with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to protect the merchandise! You never know what can go wrong with it!!

    I would recommend this to a friend