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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2097 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,097 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount TVs replaces defected product’s at no costs and with great values. Am very much happy with the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes care of everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to call on the Geek Squad, for ANY electronics, whether you buy them from Best Buy or not, eased our minds

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    fixed my product quick!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to go and get my product fixed. Super helpful people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the warranty to replace the chromecast with the Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the replacement prior to this purchase and was greatly pleased with the service I received. No questions. My product was replace immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad service contract for complete peace of mind. I always purchase the service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the warranty on my shredder give me the peace of mind that I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use it, but I have been comfortable about its support at an emergency case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is always a plus! Knowing I have someone to fix the item even if I broke it is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited several times with my laptop and the staff was always patient with my lack of computer skills. The advice given by them was always very helpful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya never know when your gonna need it Best Buy offers decent pricing on their warranties and do a great job of taking care of ya when something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Product and Pocketbook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use product replacement on two items in the past. Because of the cost of the items, I'm so happy I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must you buy something that will continue to use protect it with a warranty so you don't waste your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty, haven’t had to return anything yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the geek squad protection is definitely worth having the piece of mind to know that if anyrhing happens Best Buy will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good protection package for a gift that was purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seguridad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to put my products that I buy for safety and for any unexpected accident this works very well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad plan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always well worth the money. I've used it on on products and never have to worry about it being replaced or repaired immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND STATED THAT GEEK SQUAD IS THE BEST HE'S SEEN. I WILL CONTINUE USING THEM

    No, I would not recommend this to a friend