Customer Ratings & Reviews

No agents had to come and connect,it was very easy to install myself.

We insist that we spend a little more at the time of our purchase, this way...we are covered and have peace of mind. We highly recommend doing this with larger purchases.

AWESOME COVERGE GT THIS ONE FOR SURE I HAD A PROBLENTHEY WERE RIGHT ON IT

I love the geek squad warranty makes life so much easier for not only my self but also the geeksquad customer service person when I have to make a return of exchange

I always get protection plans on anything electronic that allows protection. If anything happens to it under warranty guidelines, I'll make sure I'm able to get it fixed or replaced. However the warranty works.

Person that I spoke with game me his opinon but unable to correct offline problem

I have used this phone for a little more than one month and it is already faulty: it changes back the time when I set it and confirm it within minutes, and I have to guess when somebody called me. Also the sound is deteriorating and noises alter the sound of the callers. I would like to exchange it for a new one, but I do not know the procedure.

Bought the plan to cover a graphing calculator that I had to ship to Afghanistan because my spouse was deployed and taking online college classes. I haven't had to use the plan but I'm still happy I got it.

Can never go wrong with GSP. Best Buy is the best for this. Buy with confidence

very satisfied with the Geek Squad they installed our TV and theater surround sound. Highly recommend

I never use the geek squad service, but having it gives me a tremendous amount of confidence that if I need anything, I can reach out immediately and have some help.

read a bunch of great reviews on this product before I purchased it, and they were all right. This thing is incredibly loud, and shakes the house with bass. Might get a second to pair with for ultimate experience

i’d had it for a couple months and it started glitching, glad i purchased the protection plan! they replaced my fire stick with a new one, no problem!

I first utilized this coverage with a tv I bought that stopped working. They tried to fix it but couldn’t and I got all of my money back. ALL OF IT! I now get it with all of my electronics.

Great to have to cover your electronics.Geek squad will cover you if any damage happens you know what they say

This phone has all of the bells and whistles I could has for. I like the fact that I can use it with my new smart phone. I'm still learning about all of the different features and I think the price was great.

I will let everyone know that i come across thank you si much

This is the BEST money you'll ever spend! They take control of your computer and it's fixed in no time. I've had their service for 10 years.

very helpful, very friendly. for those who have challenge in resolving issues online, this is the very easy option

Paid for the Best Buy extended warranty, and, unlike what I experienced with other businesses, Best Buy honored the return without question. Very Happy!